At Connectix, we don’t just match you with an assistant -we help you build a partnership that works.

Here’s what sets us apart:

• Thorough Onboarding and Training: Every AVA goes through a tailored onboarding process to learn the tools and workflows that matter most to you.
• Dedicated Support: You’ll have your own Onboarding Manager to guide the setup-and access to ongoing support whenever you need it.
• Continuous Learning: We invest in our AVAs with regular training in marketing, admin tools, and customer service best practices so they keep growing - and bring that growth to your business.
• Reliable Tools Included: We’ll set you up with access to our recommended project management platform to make working with your AVA seamless.
• Flexible Commitment: After an initial three-month period to get things running smoothly, you’re free to adjust or cancel with 30 days’ notice - no long-term lock-ins.
• Strong Culture and Values: We take pride in fostering a supportive, ethical, and values-driven environment for both our clients and our AVAs.
• A True Team Behind the Scenes: Your AVA isn’t working alone - they have the backing of a Connectix Team Lead and a wider support network to help them stay productive and supported.

Connectix is headquartered in Washington, DC, USA with an additional office in Melbourne, Australia. We proudly serve businesses across the US and Australia, delivering dedicated, remote AVA support tailored to help you work smarter and grow faster

No long-term contracts here. After the initial three-month commitment - which helps ensure a strong, productive start - you’re free to pause or cancel any time with just 30 days’ written notice.

Your trust is essential to us. We have strict privacy protocols in place, including a dedicated Data Privacy Policy and strong confidentiality agreements with our AVA team.

All AVAs agree to use your data solely for the tasks you assign- never to share or store it elsewhere. We also recommend secure practices like using password managers for added peace of mind.

At Connectix, we focus on giving you dedicated, committed support. That’s why we offer full-time AVAs only - so they can fully learn your business, stay consistent, and deliver real results without distractions.

We know good matches matter. That’s why you’ll have our dedicated Client Success team to help smooth any bumps in the road.

If there are issues, we’ll work with you on solutions, whether it’s extra training for your AVA or finding a better match to keep your business moving forward.